Jeiris J. Cook
And 32% of callers hang up immediately after!!
This is costing you a third of potential business.
It is a busy weekend and there are customers waiting at the counter and also calling in. This can easily turn into frustrating encounter for the customers waiting at the counter, the call ins, and the employee trying to juggle it all (maybe its you). Why, because your not giving every customer the same experience. Your customers at the counter may have a great experience with your business, but at the cost of letting the phone ring and losing business. Or maybe its the other way around and your walk-ins feel slighted because you don't want to miss a phone call. Worse still, you're doing a poor job at both, ruining any chance at repeat business and losing out on a third of potential business.
Don't contribute to that 86%.
Offer your customers a fully customized, easy to navigate, branded app and let them self book. Give them access to your calendar so they can select what date and time works best for them. It saves your business time, cuts down on the back and forth and no one is made to hold. More importantly though, you've just captured revenue that would have just gone to the next competitor listed on a Google search.
There are many competitors that offer the same service, but not the same experience. Give your business the competitive advantage it deserves. And let us help take your business out of the red, and into the Blaque.