Jeiris J. Cook
And 32% of callers hang up immediately after!!
This is costing you a third of potential business.
It is a busy weekend and there are customers waiting at the counter and also calling in. This can easily turn into frustrating encounter for the customers waiting at the counter, the call ins, and the employee trying to juggle it all (maybe its you). Why, because your not giving every customer the same experience. Your customers at the counter may have a great experience with your business, but at the cost of letting the phone ring and losing business. Or maybe its the other way around and your walk-ins feel slighted because you don't want to miss a phone call. Worse still, you're doing a poor job at both, ruining any chance at repeat business and losing out on a third of potential business.
Don't contribute to that 86%.
Offer your customers a fully customized, easy to navigate, branded app and let them self book. Give them access to your calendar so they can select what date and time works best for them. It saves your business time, cuts down on the back and forth and no one is made to hold. More importantly though, you've just captured revenue that would have just gone to the next competitor listed on a Google search.
There are many competitors that offer the same service, but not the same experience. Give your business the competitive advantage it deserves. And let us help take your business out of the red, and into the Blaque.
Jeiris J. Cook
Unlike email, push notifications are a great way to stay engaged with the people who already know and love your product/service. Promotional emails often land in a spam folder and websites are fast becoming an antiquated way to reach people, In both cases, your messaging is ignored and your business suffers. Push notifications on the other hand can't be ignored, since they visibility produce a small icon on the receiver's home screen. This means the user must directly handle the icon in order to dispatch it.
It's a great on-demand tool to have in your marketing arsenal during those slower periods. Send time-sensitive coupons, exclusive in-app deals or special offers to inject unrealized revenue into your business. The point is that your business now has a tool to run unlimited promotions without incurring additional advertising costs. Not to mention the boost in your brand's exposure with all of those eyeballs.